The Living knowledge base for software projects

This Privacy Policy explains how LS Technologies BV ("SageBase", "we", "our", or "us") processes personal data in connection with the SageBase platform, our website, and related services. We adhere to the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and other applicable data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

LS Technologies BV

Company number: BE 0794.614.595

Tax number: BE 0794.614.595

Avenue Fond des Cloches 31

1300 Wavre, Belgium

📧 admin@sagebase.tech

2. What Data We Collect

We may collect and process the following categories of personal data:

Account & Contact Data

name, email, company, role, login credentials.

Usage Data

activity within SageBase (e.g., searches, knowledge captured).

Communication Data

support requests, chat interactions, email correspondence.

Technical Data

IP address, browser type, operating system, cookies, and logs.

We only process personal data when there is a legal basis (contractual necessity, legitimate interest, consent, or legal obligation).

3. Purpose of Processing

We process data for the following purposes:

Provide Services: operate, maintain, and improve SageBase.

Customer Support: respond to inquiries, fix issues, and provide updates.

Security: protect accounts, detect misuse, and ensure system stability.

Analytics & Product Improvement: understand usage trends to improve features.

Compliance: meet legal obligations and resolve disputes.

We do not sell or share personal data for marketing purposes.

4. Cookies

We use cookies and similar technologies to:

Ensure secure operation of the platform.
Measure website performance (analytics).
Improve user experience.

You can manage or disable cookies in your browser settings. Essential cookies remain active to ensure service functionality.

5. Data Sharing

We only share your personal data with:

Service providers (e.g., Azure hosting, analytics tools) under GDPR-compliant agreements.

Legal authorities when required by law or to protect our rights.

All services are hosted on Microsoft Azure data centers in the European Union.

6. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.

7. International Transfers

By default, SageBase data stays within the European Union (EU). If data is transferred outside the EU (e.g., third-party service providers), we ensure safeguards such as the EU Standard Contractual Clauses (SCCs) or adequacy decisions.

8. Your Rights

Under GDPR, you have the following rights:

✓Right of access (get a copy of your data)

✓Right to rectification (correct inaccurate data)

✓Right to erasure ('right to be forgotten')

✓Right to restrict processing

✓Right to data portability

✓Right to object to processing (e.g., for marketing)

To exercise your rights, contact us at admin@sagebase.tech. You may also lodge a complaint with the Belgian Data Protection Authority (www.gegevensbeschermingsautoriteit.be).

9. Security

We implement appropriate technical and organizational measures to protect personal data, including encryption, access control, monitoring, and regular security updates.

10. Children

SageBase is not intended for minors under 18. If we become aware of data related to minors, we will promptly delete it.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at: https://www.sagebase.tech/privacy-policy.

12. Contact

For questions about this Privacy Policy, please contact us at: